Administration Manager – Team Leadership & Fleet Management

About the role

We are looking for an experienced Administration Manager to lead a dynamic admin and customer‑service team in Leatherhead. You will be responsible for ensuring smooth daily operations, supporting staff development and maintaining key business resources.

Key responsibilities

• Manage, support and coach a team to meet SLAs and KPIs.
• Recruit, onboard and develop customer‑service personnel.
• Oversee company credit‑card usage, departmental expenses and invoicing.
• Handle fleet management – insurance, tax, servicing and compliance.
• Administer disciplinary actions when required.
• Purchase and maintain IT equipment and other business assets.
• Escalate and resolve customer‑service issues.
• Collect data, compile reports and provide insights.
• Assist the admin team with queries and guidance.

Required profile

• Proven experience supervising admin or customer‑service staff.
• Experience managing fleet and purchasing processes.
• Confident, approachable and able to thrive in a lively environment.
• Residency in or near Leatherhead.

Required skills

What we offer

• Competitive salary £38,000‑£44,000 per year plus quarterly bonus.
• Hybrid working – 1‑2 days remote per week.
• Excellent benefits package.