Administrator – Glasgow (North)

About the role

We are looking for an organised Administrator to join a well‑established business in Glasgow. The role supports day‑to‑day operations, ensuring smooth processes and delivering a high standard of service to customers and colleagues.

Key responsibilities

• Process and manage a wide range of administrative tasks accurately and efficiently.
• Support internal teams and departments to meet business objectives and service standards.
• Provide excellent customer service through handling policies, queries and documentation.
• Maintain accurate records and ensure compliance with internal procedures and FCA regulations.
• Assist with complex customer, policy and administrative enquiries.
• Collaborate within a proactive, supportive team environment.

Required profile

• Previous experience in an administrative role.
• Strong written and verbal communication skills.
• Excellent attention to detail and accuracy.
• Confidence using a variety of IT systems and software.

Required skills

What we offer

• Competitive salary of £25,000 per year.
• Private medical cover and death‑in‑service benefit after successful probation.
• Generous annual leave, increasing with service.
• Supported professional insurance qualifications programme.
• Workplace pension scheme and employee discounts.
• Friendly, collaborative team culture.