Administrator – Office & Warehouse Support

About the role

We are looking for a proactive Administrator to provide comprehensive administrative and operational support across our sales, warehouse, logistics and finance functions. Based in Staplehurst, you will be the hub that ensures smooth processing of orders, accurate documentation and effective coordination with internal teams and external suppliers.

Key responsibilities

• Process and manage sales orders in the Exchequer ERP system, including delivery notes, picking notes, pro‑formas and back‑orders.
• Maintain order trackers, update pick notes and support timely invoicing.
• Handle inbound customer calls, record orders and liaise with the sales team on pricing.
• Coordinate daily with warehouse staff for picking, packing, stock availability and dispatch.
• Book inbound deliveries, produce courier shipping labels and manage related documentation.
• Log and track customer collection requests, prepare collection notes and credit requests.
• Work with Accounts and Warehouse teams to ensure accurate credits, stock movements and adjustments.
• Process purchase order confirmations, run supplier stock reports and assist with purchase orders.
• Support inter‑company stock transfers, adjustments and monthly reconciliation.
• Maintain document control, audit trails and order office supplies via approved procurement channels.

Required profile

• Proven experience in an administrative or office support role.
• Strong organisational skills with high attention to detail.
• Ability to manage multiple tasks, deadlines and high volumes of documentation.
• Clear written and verbal communication skills.

Required skills

• Microsoft Outlook
• Microsoft Excel
• Microsoft Word
• ERP system (Exchequer)

What we offer

• Permanent full‑time contract with a competitive salary of £27,000‑£30,000 per annum.
• Free on‑site parking and easy access to the train line.
• Opportunity to join a long‑established, reputable employer with growth potential.