Administrator – Sales Support

About the role

We are seeking an organised and proactive Administrator to join a friendly sales team in Woking. In this varied position you will support the sales function, ensuring smooth operations and delivering excellent customer service. The role offers a clear path for development within a growing business.

Key responsibilities

• Manage and coordinate global shipments, ensuring timely delivery to customers worldwide.
• Process sales orders accurately and maintain up‑to‑date records in the sales database.
• Prepare quotations and pro‑forma invoices, and handle customer orders and enquiries.
• Develop strong product knowledge to assist customers effectively.
• Process returns promptly and carry out general administrative duties as required.

Required profile

• Previous experience in an office‑based administrative or customer service role.
• Confident and professional telephone manner with the ability to handle enquiries.
• Strong organisational and multitasking abilities with high attention to detail.
• Excellent verbal and written communication skills.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Experience with a CRM system (advantageous but not essential)

What we offer

• Company pension scheme
• Free onsite parking
• 30 days annual leave including bank holidays
• Ongoing training and genuine progression opportunities