AI Platform Engineer (Cloud)

About the role

Sky is looking for a Cloud/AI Platform Operations Engineer to join its Group AI Engineering team, keeping the production AI services that Sky depends on reliable, secure and cost effective. The role covers the platform, deployment pipelines, monitoring and incident response after the build teams launch solutions. It is a full-time contractor position based in Livingston, with hybrid working (2 days in the office per week).

Key responsibilities

• Maintain and improve cloud infrastructure for production AI services.
• Build and support CI/CD pipelines and infrastructure as code.
• Operate containerised applications using Docker, Kubernetes, Cloud Foundry or similar platforms.
• Monitor system health, investigate incidents and improve reliability, including AI-specific signals such as output quality, prompt and model regressions, guardrail breaches and tool call failures.
• Act as a frontline point of contact for AI service issues, keeping stakeholders informed while incidents are resolved.
• Support Python services through log analysis, troubleshooting and basic code changes.
• Manage access, secrets, dependencies, vulnerabilities and security findings in line with Sky's security standards and AI governance.
• Monitor infrastructure and AI service costs, attribute spend across teams and workloads and identify efficiency improvements.
• Work with AI engineers on applications using large language models, agents, APIs and external data sources.
• Maintain operational documentation, dashboards, alerts and runbooks; on-call cover may be required.

Required profile

• Experience in DevOps, cloud engineering, platform engineering, SRE or production support.
• Experience supporting production systems in a cloud environment; AWS preferred, Azure or Google Cloud equivalent depth considered.
• Knowledge of CI/CD, source control, deployment automation and infrastructure as code.
• Experience with Docker and exposure to Kubernetes, Cloud Foundry or similar platforms.
• Working knowledge of Linux, networking, APIs, identity, secrets and cloud security.
• Experience with monitoring and observability tools.
• Strong communication and incident management skills, and comfort in an Agile environment.
• Right to work in the UK; no sponsorship offered.

Required skills

• Working knowledge of Python, able to read code, troubleshoot, make simple changes and write automation scripts.
• Desirable: AWS certification, experience with AI, machine learning or LLM applications, managed AI platforms and model APIs, Postgres, FinOps, Copilot Studio or Power Automate, multi-cloud experience.

What we offer

• Free Sky TV or NOW package, including Sky Sports and Sky Cinema.
• Pension package with up to 9% employer contribution.
• Private healthcare with mental health support, Aviva Digital GP and dental insurance.
• Discounts on Sky products, sharesave and tech schemes, and Sky VIP rewards.