Apprentice Retail Supervisor – 35 hrs/week

About the role

Farmfoods is seeking an Apprentice Retail Supervisor for its Smethwick store. This permanent, full‑time apprenticeship offers 35 hours per week across five days, with a starting rate of £13.61 per hour and a clear pathway to a Level 3 Customer Service Specialist qualification.

Key responsibilities

• Welcome customers, assist them in locating products and provide friendly checkout service.
• Handle deliveries, stock shelves and maintain product presentation.
• Support daily store routines, including cleaning, opening and closing procedures.
• Manage cash, place orders and assist the store manager in leading the team.
• Participate in regular assessor visits and complete apprenticeship coursework.

Required profile

• Positive, hardworking attitude with a love for a busy retail environment.
• Reliability and flexibility to support a small team during varied shifts.
• Willingness to learn supervisory skills and take on junior management duties.

Required skills

What we offer

• £13.61 per hour from day one (minimum weekly pay £476).
• 6 weeks holiday, 15% staff discount and a comprehensive benefits package.
• Paid time for coursework, regular training and career progression opportunities.
• Access to virtual GP, discounted cinema tickets, gym memberships and travel offers.