Assistant Facilities Manager – Greenwich SE10

About the role

We are seeking a proactive, customer‑focused Assistant Facilities Manager to support the day‑to‑day operations of the prestigious Greenwich Estate. Working on‑site in Greenwich (SE10), you will help deliver a first‑class residential experience for leaseholders and residents.

Key responsibilities

• Serve as the first point of contact for residents, leaseholders, visitors and stakeholders, handling enquiries via email, phone and on‑site office.
• Coordinate and communicate planned works, service updates and resident notices.
• Manage approved contractors and suppliers, ensuring compliance with health‑and‑safety standards, permits, RAMS and safe systems of work.
• Monitor contractor performance, attendance schedules and key system access.
• Assist with reactive and planned maintenance, conduct estate inspections and support incident reporting, audits and compliance activities.
• Maintain communal areas, parking arrangements and estate key systems.
• Raise purchase orders, process invoices, obtain quotations and maintain accurate financial and compliance records.

Required profile

• Experience in residential property, Build‑to‑Rent (BTR) or Private Rented Sector (PRS).
• Strong customer service orientation and ability to build positive resident relationships.
• Good organisational skills and attention to health‑and‑safety compliance.

Required skills

• Knowledge of health‑and‑safety regulations and contractor management.
• Familiarity with purchase order and invoice processing procedures.

What we offer

• Full‑time, permanent on‑site role within a reputable estate.
• Opportunity to develop a career in facilities and property management.