Assistant General Manager, London

About the role

Equinox, part of the Equinox Group, is recruiting an Assistant General Manager for its London club. The role works alongside the General Manager to run the club, support ancillary departments and sales, and deliver the Equinox brand standards. Candidates must be open to location reassignments and flexible schedules depending on business needs.

Key responsibilities

• Influence and inspire a dynamic workforce.
• Interview, hire, train and manage the Front Desk, Maintenance and Kids' Club departments, helping them develop schedules and stay within payroll budgets.
• Complete staff performance evaluations monthly and annually.
• Follow the monthly ordering timeline and supply budgets.
• Deliver a high level of customer service to club members.
• Support ancillary departments and sales in partnership with the General Manager, and be aware of monthly departmental goals and projections.
• Keep the club clean to company standards and ensure Risk Management and Loss Prevention procedures are followed, monitoring safety and security.
• Help facilitate other projects or responsibilities delegated by the General Manager.

Required profile

• Proven leadership ability with 1-3 years of management experience in an operational management industry.
• Bachelor's degree preferred.
• Legal right to work in the UK.

Required skills

• Strong verbal and written communication skills.
• High-touch customer service experience preferred.
• Effective time management and follow-up skills.
• Financial management experience.

What we offer

• Salary of £50,000-55,000 annually.
• Complimentary club membership.
• 30-50% discounts on Equinox products and services, including personal training, private pilates, spa and café services and shop items.