Assistant Housing Support Officer

About the role

We are looking for an Assistant Housing Support Officer to join a respected social housing provider in Bordon. This 3‑month temporary assignment offers the chance to work across several independent living schemes, supporting resident wellbeing and ensuring compliance with health and safety standards.

Key responsibilities

• Serve as the first point of contact for residents, providing tenancy and housing management support.
• Conduct regular wellbeing checks and refer residents to external services when needed.
• Manage tenancy sustainment activities, including inductions, property viewings and void management.
• Perform routine health & safety inspections, fire safety checks, Legionella monitoring and risk assessments.
• Maintain safe, compliant communal areas and coordinate contractor repairs.
• Respond to emergency social alarm activations and resident welfare concerns.
• Keep accurate records and complete all compliance documentation promptly.
• Promote resident engagement and support community activities across schemes.
• Travel between multiple independent living schemes within the local area.

Required profile

• Previous experience in a housing association, independent living scheme or similar environment.
• Strong understanding of tenancy support, health & safety regulations and compliance processes.
• Ability to build positive relationships with residents while maintaining professional boundaries.
• Excellent organisational skills and attention to detail.

Required skills

What we offer

• £15.17 per hour, 37‑hour week, Monday‑Friday, 8:00 am‑4:00 pm.
• Mileage reimbursement for travel between schemes.
• Immediate start and potential contract extension.
• Valuable experience within a leading social housing organisation.