Assistant Lettings Manager – Upminster

About the role

We are looking for an Assistant Lettings Manager to support the busy Upminster branch of a leading independent estate agency. The role combines business generation, landlord and tenant liaison and day‑to‑day lettings operations, helping to grow the department while delivering a high‑quality customer experience.

Key responsibilities

• Assist in managing the performance of the lettings department on a daily basis.
• Generate new business by securing property instructions from landlords.
• Build and maintain strong relationships with landlords, tenants and prospective clients.
• Coach and support negotiators to achieve individual and team targets.
• Negotiate tenancy terms and progress lettings through to successful completion.
• Ensure compliance with current lettings legislation and industry regulations.
• Support the Lettings Manager in driving branch performance and meeting business objectives.

Required profile

• Previous experience in a residential lettings role such as Assistant Lettings Manager, Senior Lettings Negotiator or Lettings Valuer.
• Proven track record of generating new business and winning property instructions.
• Strong knowledge of the Chelmsford and wider Essex lettings market.
• Excellent valuation, negotiation and customer service abilities.
• Ability to build credibility and rapport with landlords and tenants.

Required skills

What we offer

• Competitive basic salary with uncapped commission structure (OTE up to £42k).
• Ongoing training and clear career development pathways.
• Opportunity to work with an established and respected property brand.
• Supportive team environment and clear progression prospects.