Assistive Technology Team Leader

About the role

As an Assistive Technology Team Leader at Amplius you will oversee a dedicated team delivering person‑centred assistive technology and minor adaptation services. The role combines leadership, performance management and partnership building to ensure high‑quality, safe outcomes for customers.

Key responsibilities

• Lead daily delivery of the Assistive Technology Team and Independent Living Advisors.
• Recruit, induct, coach, supervise and support team members, including wellbeing initiatives.
• Monitor workloads, KPIs and service standards, taking corrective action when needed.
• Conduct Trusted Assessor assessments and recommend appropriate technology, telecare and adaptations.
• Oversee telecare installations, equipment management, service reviews and fault resolution.
• Maintain compliance through accurate record‑keeping, safeguarding, risk management, audits and adherence to legislation.
• Develop strong relationships with internal teams and external partners to drive service improvements and innovation.

Required profile

• Trusted Assessor Level 3 or 4 qualification (or equivalent) and GCSE Maths and English (Grade 4/C or above).
• Proven experience leading and developing teams in a customer‑focused environment.
• Experience managing performance, workloads and service delivery against targets.
• Background in delivering person‑centred services to customers.
• Enhanced DBS clearance and the right to work in the UK.

Required skills

• Proficiency with Microsoft Office.
• Proficiency with Microsoft Teams.
• Knowledge of GDPR, safeguarding and Health & Safety requirements.

What we offer

• Salary of £36,948.05 per year.
• Hybrid working with a weekly presence in Rushden or Peterborough.
• Permanent, full‑time contract (36.25 hours per week).
• Opportunities for professional development and team leadership.