Billing Administrator – Finance Operations

About the role

We are seeking a proactive Billing Administrator to join our growing team in Henley‑on‑Thames. In this full‑time position you will manage the end‑to‑end invoicing process, ensuring accuracy, timeliness and excellent customer service.

Key responsibilities

• Generate and issue customer invoices in line with contracts, orders and service agreements.
• Verify pricing, quantities and taxes to ensure billing information is correct.
• Maintain up‑to‑date customer billing records and account details.
• Investigate and resolve billing discrepancies and respond to customer queries promptly.
• Process invoice adjustments, credits and corrections as required.
• Collaborate with Sales, Operations and other internal teams to guarantee billing accuracy.
• Ensure all billing activities comply with company policies and procedures.

Required profile

• Highly organised with strong attention to detail.
• Proactive, reliable and able to manage multiple priorities.
• Numerically confident with solid analytical abilities.
• Clear, professional communicator with strong problem‑solving skills.
• Comfortable working independently and as part of a team.
• Committed to delivering accurate, high‑quality work in a fast‑paced environment.

Required skills

• Proficiency in Microsoft Office suite (Outlook, Excel, Word, Teams, PowerPoint).
• Experience with Salesforce (training will be provided if not already known).

What we offer

• Competitive salary based on experience.
• Opportunity to make a real impact in a growing, supportive business.
• Varied role with chances to develop skills and gain further experience.