Block Manager & Client Relationship Builder

About the role

Join a boutique block management team operating in the highly‑desirable Kensington & Chelsea postcode. You will work closely with leaseholders and freeholders, delivering proactive property management and building strong, face‑to‑face relationships.

Key responsibilities

• Develop and maintain genuine relationships with leaseholders and freeholders.
• Conduct regular property visits to ensure buildings are well maintained.
• Manage Section 20 works, budgets, and service charge accounts.
• Chair AGMs and handle LPE1/pre‑contract enquiries.
• Monitor fire safety, health & safety, and compliance requirements.

Required profile

• Minimum 12 months experience in block management.
• Strong communication and relationship‑building abilities.
• Proactive, ownership‑taking attitude.

Required skills

• Qube MRI (bonus, not essential).

What we offer

• Hybrid working with one full remote week per year.
• 23–28 days annual leave plus bank holidays, with option to buy 5 more.
• £500 per year mental‑health support allowance.
• Season‑ticket loan, Cycle‑to‑Work scheme, salary‑sacrifice car scheme.
• £2,000 referral bonus.
• Mentorship and support toward RICS/TPI qualifications.
• Office dogs, birthday celebrations, summer & Christmas parties, and a 10‑year sabbatical.