Branch Manager – Heathrow Freight & Logistics

About the role

We are seeking an experienced Branch Manager to lead our Heathrow freight forwarding operation. The role carries full responsibility for the branch’s performance across air, sea, road and rail freight, driving growth and profitability while ensuring excellent customer service.

Key responsibilities

• Own the branch P&L, budgets, forecasting and financial targets.
• Develop and execute commercial strategies to increase market share and win new business.
• Manage day‑to‑day operations covering imports, exports, customs clearance and domestic transport.
• Maintain high standards of compliance, health & safety and operational efficiency.
• Lead, coach and develop a high‑performing team, overseeing recruitment and succession planning.
• Build and nurture relationships with customers, suppliers and strategic partners.
• Drive continuous improvement initiatives to boost productivity, service quality and profitability.

Required profile

• Significant leadership experience in freight forwarding or logistics.
• Proven track record of revenue growth and business development.
• Experience managing multi‑modal freight operations (air, sea, road, rail).
• Strong commercial acumen with full P&L responsibility.
• Excellent communication, negotiation and stakeholder management skills.
• Knowledge of international freight forwarding, customs and supply‑chain operations.

Required skills

• Customs compliance knowledge (desirable).
• Relevant logistics or management qualifications (desirable).

What we offer

• Competitive salary up to £70,000 per year.
• Opportunity to lead a strategically important branch.
• Career progression within a dynamic, multi‑modal freight forwarding business.
• Ability to shape business growth and build a high‑performing team.