Business Administrator – Office Operations

About the role

We are seeking a highly organised Business Administrator to keep our Gloucester office running smoothly. You will be the first point of contact for clients and visitors, providing professional administrative support across the business.

Key responsibilities

• Answer and direct incoming calls, emails and correspondence.
• Maintain and update physical and digital filing systems.
• Coordinate diaries, schedule meetings and arrange appointments.
• Prepare documents, reports and presentations.
• Order and manage office supplies.
• Welcome visitors and handle enquiries professionally.
• Support client onboarding and related administration.
• Prepare and issue invoices, conduct credit checks and process payments.
• Assist with credit control activities.
• Provide general administrative support as needed.

Required profile

• Previous experience in an office administration role.
• Strong verbal and written communication skills.
• Excellent organisational and time‑management abilities.
• High attention to detail and accuracy.
• Ability to prioritise workload and manage multiple tasks.
• Professional, customer‑focused attitude.
• Comfort handling confidential information.
• GCSEs (or equivalent) in Maths and English.

Required skills

• Proficient use of Microsoft Office applications.

What we offer

• Competitive salary of £27,000 per year.
• Pension scheme.
• 22 days annual leave plus bank holidays, increasing with service.
• Flexible full‑time or part‑time hours (must be available on Fridays).
• Supportive, collaborative team environment.
• Long‑term career development opportunities.