Business Operations & HR Generalist

About the role

We are seeking an organised operations professional with HR administration experience to join our London‑based specialist education provider for the TV and film industry. In this hybrid role you will support senior leadership across recruitment, onboarding, business processes and executive administration, helping to shape how the business operates.

Key responsibilities

• Coordinate recruitment activity, interviews, onboarding and employee lifecycle administration.
• Maintain HR records, documentation and compliance processes, including Right to Work and DBS checks.
• Support payroll administration, benefits and HR system administration.
• Manage operational trackers, calendars, documentation and business records.
• Coordinate meetings, action logs and cross‑functional projects.
• Maintain policies, procedures and audit‑ready documentation.
• Support document control across Microsoft 365, SharePoint and shared business systems.
• Prepare reports, trackers and executive documentation for senior leadership.
• Assist with operational planning and business improvement initiatives.
• Provide occasional facilities and operational support where required.

Required profile

• Highly organised and detail‑oriented, thriving in a fast‑paced environment.
• Previous experience in HR administration, business operations or office management.
• Excellent communication skills and ability to manage confidential information.
• Proactive, solutions‑focused mindset with a collaborative approach.
• Experience in education, training or creative industries is a plus.

Required skills

• Microsoft 365
• Excel
• Teams
• SharePoint