Business Support Assistant – Reception (Full‑Time)

About the role

The Governors are seeking a motivated Business Support Assistant to manage the school reception and provide administrative support for teaching and learning. Working on‑site, you will be the first point of contact for students, parents, visitors and staff, creating a welcoming and professional environment.

Key responsibilities

• Act as the primary contact for parent, student and visitor enquiries, handling calls on the main switchboard and directing queries appropriately.
• Ensure all visitors comply with safeguarding procedures and have the required ID/DBS checks.
• Operate standard office equipment including a personal computer, signing‑in machine, franking machine and badge machine.
• Order and maintain reception supplies such as inventory rolls, stamps and signing‑in cards.
• Provide Wi‑Fi access for external visitors and manage parcel collection as instructed.
• Support exam certification collection and handle exam paperwork according to guidelines.
• Keep the reception area tidy, reorganise staff pigeonholes annually and prepare admin packs for the Business Support Team at the start of each academic year.

Required profile

• Enthusiastic, customer‑focused individual with a professional demeanor.
• Ability to work within safeguarding policies and respect the ethos of a Catholic school while being inclusive of all faith backgrounds.
• Reliable attendance for a 37.25‑hour week (Monday‑Thursday 8:15 am–4:15 pm, Friday 8:15 am–4:00 pm) during term‑time.
• Strong organisational skills and attention to detail.

Required skills

• Office equipment operation (PC, signing‑in machine, franking machine, badge machine).
• Switchboard handling and call routing.
• Wi‑Fi configuration for visitor access.