Business Support Manager – Newcastle

About the role

Our client is looking for an organised and proactive Business Support Manager to ensure the smooth day‑to‑day running of the business in Newcastle. The role blends business operations, facilities management, team leadership and office support, offering a varied and rewarding environment.

Key responsibilities

• Support the General Manager with daily business operations.
• Manage HR processes in partnership with external HR consultants.
• Oversee relationships with IT providers and maintain office systems.
• Take responsibility for facilities management, including building maintenance, utilities, telecoms, contractors and workplace services.
• Ensure a safe, compliant and efficient working environment.
• Assist client account management and drive service delivery improvements.
• Support Health & Safety and compliance activities.

Required profile

• Proven experience in business support, office management, operations or facilities management.
• Strong organisational and problem‑solving abilities.
• Excellent communication and stakeholder‑management skills.
• Experience managing suppliers, contractors and support services.
• Proactive approach with the ability to juggle multiple priorities.

Required skills

• Strong organisational and problem‑solving abilities.
• Excellent communication and stakeholder‑management skills.

What we offer

• Salary £32,000‑£35,000 per year.
• Permanent contract.
• Monday‑Friday, 8:30 am‑5:00 pm.
• Free parking on the outskirts of Newcastle city centre.
• 25 days holiday plus bank holidays.