Business Support Officer – HR & Wellbeing

About the role

Teqniq Ltd is seeking a Business Support Officer to provide person‑centred administrative assistance for the Workforce Wellbeing service in the public sector. The role is 35 hours per week on a four‑week contract, combining office and remote work to support employee health, wellbeing and health‑and‑safety enquiries.

Key responsibilities

• Act as the first point of contact for workforce health, wellbeing and health‑and‑safety queries, delivering clear and supportive information.
• Coordinate end‑to‑end wellbeing cases, ensuring smooth information flow between employees, managers, external partners and internal teams.
• Record, track and follow up recommendations for workplace adjustments, arranging equipment or services as required.
• Organise wellbeing events, on‑site clinics, health surveillance, training sessions and manage external occupational health and wellbeing providers such as EAP and physiotherapy.
• Provide financial and procurement support, including raising purchase orders, processing invoices and monitoring expenditure using the authority’s financial systems.
• Contribute to continuous improvement of administrative processes and the overall customer experience.

Required profile

• Experience in an administrative or support role, preferably within HR, wellbeing or health‑and‑safety services.
• Strong organisational skills with the ability to manage multiple cases and deadlines.
• Excellent written and verbal communication, able to convey information clearly to a range of stakeholders.
• Attention to detail and a commitment to delivering a caring, responsive service.

Required skills

What we offer

• 35 hours per week, 4‑week fixed‑term contract.
• Hybrid working: 2 days in the Liverpool office, 3 days remote.
• Hourly rate of £14.93.
• Opportunity to work within a public‑sector environment focused on employee wellbeing.