Business Support Officer

About the role

The Business Support Officer will ensure that our services run smoothly behind the scenes, providing the systems, information and assistance needed for teams to focus on core activities. This is a 1‑year fixed‑term, office‑based position in Stroud.

Key responsibilities

• Support financial processes such as invoicing, purchase orders, expense claims, mileage, cash advances and petty cash reconciliation.
• Assist with income returns, local banking, fundraising income and restricted funds administration.
• Provide administrative support for aged debt and related financial tasks.
• Manage day‑to‑day office operations, including handling post, welcoming visitors, coordinating contractors and maintaining office supplies.
• Take minutes, prepare documentation for meetings and log compliments or complaints.
• Support travel and accommodation arrangements and ensure the office environment is safe and well‑maintained.
• Maintain accurate records in line with GDPR and data‑protection standards.

Required profile

• Organised, adaptable and enjoys supporting others.
• Good standard of education, including GCSE Maths and English (or equivalent).
• Experience or interest in business administration, or willingness to work towards a Level 3 qualification.
• Strong attention to detail and ability to manage a range of tasks.
• Confidence working across systems and processes.
• Collaborative approach and willingness to support colleagues.

Required skills

What we offer

• Full‑time and part‑time options.
• Opportunity to work within a supportive regional Business Support team.
• Experience across finance, data handling and office coordination.