Business Support Officer

About the role

The Business Support Officer will join the Children & Families team at Staffordshire County Council, providing essential administrative assistance to the Virtual School Headteacher and related services. Working 18.5 hours per week across Wednesday to Friday, the role supports a range of operational tasks in a fast‑moving public sector environment.

Key responsibilities

• Support the Virtual School Headteacher and team with day‑to‑day administration.
• Process invoices and manage children’s savings account documentation.
• Take accurate minutes at meetings and transcribe relevant information.
• Handle filing, photocopying, postal duties and word‑processing of paperwork.
• Liaise with internal customers, contractors and external partners.

Required profile

• ICT qualification and NVQ Level 3 in Business Administration.
• Strong communication skills and the ability to work both independently and as part of a team.
• Calm under pressure, flexible and able to meet tight deadlines.
• Interest in services for children and families.

Required skills

• Proficiency with the Microsoft Office suite.
• Experience using SCC or similar data‑management systems.