Business Support Team Member

About the role

This permanent, full‑time position supports a well‑established professional services firm across multiple departments. Working on a hybrid basis between the Blackburn and Bury offices, you will provide essential administrative assistance and help maintain a high standard of client service.

Key responsibilities

• Deliver day‑to‑day administrative support to teams firm‑wide, including client onboarding and document preparation.
• Manage printing, photocopying, binding, mailshots and bulk communications.
• Prepare draft invoices, credit notes, engagement letters and finalised account packs with accurate formatting.
• Provide reception cover during busy periods, greet visitors and handle telephone enquiries professionally.
• Collaborate with Business Support Managers and Supervisors on operational projects and ad‑hoc tasks.
• Assist with workflow management and maintain meticulous attention to detail.

Required profile

• Previous administrative or business support experience, preferably within a professional services environment.
• Strong understanding of office systems, document processes and client‑service fundamentals.
• Excellent written and verbal communication skills.
• Highly organised, detail‑oriented and able to multitask under pressure.

Required skills

• Proficiency in standard office software (e.g., Microsoft Office suite).
• Ability to produce and format client‑facing documents accurately.
• Effective telephone etiquette and front‑desk handling.
• Strong organisational and time‑management capabilities.

What we offer

• Hybrid working model with one day per week remote.
• Flexitime and a supportive team environment.
• Competitive salary of £28,000 per year.
• Opportunity to progress into PA‑level responsibilities as skills develop.