Business Systems Analyst – Insurance Systems

About the role

You will work closely with insurance clients and internal technical teams to configure, analyse, and support specialist insurance software used across the full insurance lifecycle. This technical Business Systems Analyst position is ideal for candidates with strong SQL expertise and a background in technical analysis or development.

Key responsibilities

• Configure insurance software systems to meet client requirements
• Build, maintain, and optimise SQL queries for reporting and database updates
• Analyse insurance systems, workflows, and processes across the insurance lifecycle
• Produce technical documentation and MIS reports using Crystal Reports and MS Report Builder
• Support system implementation, testing, and delivery
• Liaise with London Market insurance clients and internal technical teams

Required profile

• 3+ years’ experience in the London Insurance Market
• Strong knowledge of insurance systems and the full insurance lifecycle
• Advanced SQL experience (queries, reporting, database updates)
• Experience in system configuration and systems analysis
• Background as a developer or technical analyst
• Strong problem‑solving and communication skills

Required skills

• SQL
• Crystal Reports
• MS Report Builder

What we offer

• Competitive salary £60,000 – £75,000 plus bonus
• Company pension scheme
• Hybrid working model (remote and onsite)
• Long‑term career progression
• Supportive technical environment