Business Systems Project Coordinator / Lead

About the role

The Business Systems Project Coordinator / Lead will oversee the post‑rollout stabilisation of a live business system. This role focuses on issue management, ensuring that problems are captured, prioritised and driven to resolution across the organisation.

Key responsibilities

• Own and maintain the central issues register.
• Triage issues and assess their real business impact.
• Coordinate diagnosis across data, processes, training, system defects and solution gaps.
• Drive agreed priorities through to resolution.
• Bring together relevant stakeholders from the business and project team.
• Ensure changes are properly considered and signed off by all affected parties before implementation.
• Keep progress, risks and actions visible and moving.

Required profile

• Strong coordinator comfortable working across functions and taking ownership of a defined workstream.
• Experience in project coordination, issue management, business change, PMO or business analysis.
• Excellent organisation, coordination and judgement.
• Confidence to ask sensible questions and constructively challenge stakeholders.
• Ability to facilitate discussions and bring the right people together.
• Proactive approach with determination to follow through to completion.
• Capability to coordinate resolutions without needing to solve every issue personally.

What we offer

• Salary: £32,500 – £37,000 per annum (DOE).
• 25 days annual leave (pro‑rata).
• Pension scheme.
• On‑site parking.