Café Manager

About the role

Morrisons is seeking a proactive Café Manager to lead the daily operations of its café within the Bolton store. You will be responsible for delivering a high‑quality customer experience while driving team performance and store profitability.

Key responsibilities

• Lead and motivate café staff, ensuring excellent customer service at all times.
• Manage scheduling, absence, performance reviews and talent development for the café team.
• Maintain product availability and oversee inventory to meet store standards.
• Collaborate with other store managers to support a performance‑driven department.
• Deliver training to build confidence and capability across the team.
• Identify and develop talent, building effective relationships with other operating departments.
• Monitor and achieve departmental targets, ensuring resources are planned thoroughly.

Required profile

• Proven experience managing a team in a fast‑paced retail or hospitality environment.
• Strong communication skills with the ability to share knowledge and best practices.
• Ability to build and maintain relationships with key stakeholders across the store.
• Adaptable to change and capable of challenging processes constructively.
• Customer‑focused mindset, actively listening to and responding to feedback.

Required skills