Cardiac Information Administration Assistant

About the role

The Cardiac Information Administration Assistant provides high‑quality administrative support to the Cardiac Information Team, ensuring smooth day‑to‑day operations and reliable first‑line system assistance.

Key responsibilities

• Act as first‑line support for Cardiac Information systems, logging and escalating queries as needed.
• Manage and monitor the call‑logging system, recording, prioritising and progressing requests promptly.
• Perform routine and ad‑hoc data entry, validation and maintenance of cardiac audit and clinical datasets.
• Assist with the preparation, submission and maintenance of audit data to meet national and local requirements.
• Handle general office administration tasks such as shared inboxes, filing, document management and record keeping.
• Liaise professionally with clinical staff, internal teams and external stakeholders.
• Prioritise workload to meet deadlines and service objectives while maintaining confidentiality and information‑governance standards.
• Identify and report process or data‑quality issues to support service improvement.
• Participate in mandatory training and personal development activities.

Required profile

• Ability to provide first‑line technical support and manage request logs.
• Strong attention to detail for data entry and validation tasks.
• Excellent organisational skills to prioritise workload and meet deadlines.
• Commitment to confidentiality and information‑governance policies.
• Proactive attitude towards service improvement and continuous learning.

Required skills

What we offer

• Opportunity to work within a leading NHS teaching trust.
• Professional development through mandatory training.
• Collaborative environment with clinical and administrative teams.