Case Handler

About the role

Somek & Associates is seeking a dedicated Case Handler to manage a medico‑legal caseload from reservation through to trial or settlement. Working within a specialist team, you will act as the primary liaison between solicitors, expert witnesses and internal departments, ensuring a smooth, high‑quality service for clients.

Key responsibilities

• Oversee the administrative lifecycle of assigned cases, including scheduling assessments, meetings and trials.
• Interpret client instructions and expert requests, translating them into clear work orders.
• Coordinate with internal teams, external expert witnesses and solicitors to meet agreed deadlines.
• Maintain accurate case records and update stakeholders on progress.
• Provide exceptional customer service to both clients and experts throughout the case journey.

Required profile

• Strong organisational and time‑management abilities.
• Excellent written and verbal communication skills.
• Ability to work independently while collaborating effectively with a team.
• Professional, courteous demeanor with a focus on delivering quality service.

Required skills

What we offer

• Full‑time, fixed‑term contract (Monday‑Friday, 9:00‑17:30).
• Competitive salary range £27,000‑£30,000 per year.
• Opportunity to work in a respected expert‑witness environment.
• Supportive, inclusive workplace culture aligned with the company’s core principles.