Central Support Specialist

About the role

Join a leading law firm as a Central Support Specialist, providing high‑quality administrative and operational assistance across the business. You will primarily support the Volume Administration Team while also helping other Central Support functions, ensuring accuracy, compliance and excellent service delivery.

Key responsibilities

• Perform a variety of administrative and operational tasks for the Volume Administration Team and wider Central Support function.
• Create, input, update and maintain accurate information in firm systems and databases.
• Process and manage administrative requests in line with agreed procedures and service‑level expectations.
• Support workflow and task management to ensure work is completed accurately and on time.
• Assist with document management, file administration and data maintenance activities.
• Maintain system records, perform amendments and conduct ongoing housekeeping for data accuracy.
• Liaise with colleagues and stakeholders to resolve queries and provide updates.
• Identify opportunities to improve processes and operational efficiency.
• Provide flexible support across Central Support teams during periods of increased workload, absences or business demand.

Required profile

• Experience in an administrative, business support or operational support role, preferably within a professional services environment.
• Strong attention to detail and a high level of accuracy.
• Ability to work independently and collaboratively in a hybrid work setting.
• Excellent communication skills for effective liaison with internal stakeholders.

Required skills

• Excellent IT proficiency, particularly a good working knowledge of Microsoft Office applications.