Change Adoption Manager - IT

About the role

We are seeking an experienced Change Adoption Manager to join a Change and Improvement Team on a 12‑month fixed‑term contract. You will lead the people side of change for a learner analytics programme, ensuring new technologies, processes and ways of working are embedded to deliver lasting benefits for staff and the wider institution.

Key responsibilities

• Lead change adoption activities across the learner analytics programme and other strategic initiatives.
• Develop and implement stakeholder engagement, communications and adoption plans.
• Identify, assess and manage resistance to change, mitigating associated risks.
• Coach project teams, managers and senior leaders on change management best practice.
• Monitor adoption, engagement and business readiness to ensure measurable benefits are realised.
• Act as subject‑matter expert for change management methodologies and support a consistent, institution‑wide approach.
• Build strong relationships with stakeholders at all levels to drive commitment and engagement.

Required profile

• Proven experience leading complex, technology‑enabled organisational change programmes.
• Strong track record of delivering successful adoption outcomes and measurable business benefits.
• Experience working in complex, matrix organisations and influencing senior stakeholders.
• Ability to communicate clearly, inspire confidence and support people through transition.

Required skills