Claim Handler – Property Law

About the role

We are seeking a motivated Claim Handler to join our fast‑paced legal team in Hertford. The role offers a great opportunity to gain hands‑on experience in the property law sector while developing a solid foundation in claims management.

Key responsibilities

• Process a high volume of property law claims quickly and accurately.
• Review, validate and record claim documentation in line with internal procedures and regulatory requirements.
• Maintain up‑to‑date case files and ensure compliance throughout the claims lifecycle.
• Communicate effectively with clients, colleagues and other departments to resolve queries and keep claims progressing.
• Provide exceptional customer service while meeting service level targets.

Required profile

• Enthusiastic and detail‑oriented with strong organisational abilities.
• Ability to handle multiple tasks simultaneously in a high‑pressure environment.
• Previous experience in a claim handling or high‑volume call environment is desirable.
• Excellent communication skills and a collaborative mindset.

Required skills

What we offer

• Full training and continuous professional development.
• Supportive, team‑focused workplace with opportunities for career progression.
• Competitive salary within the £24,000‑£25,000 range.