Clerical Officer / Typist

About the role

We are seeking a Clerical Officer/Typist to join the Business Administration team supporting the Child and Adolescent Mental Health Services (CAMHS) Unscheduled Care Team at Ayrshire Central Hospital. The role is fixed‑term for nine months and provides essential administrative assistance in a fast‑moving mental health environment.

Key responsibilities

• Provide confidential clerical and administrative support to the CAMHS Unscheduled Care Team.
• Maintain electronic filing systems and ensure accurate record keeping.
• Prepare correspondence, reports and routine documents using Microsoft Office applications.
• Manage incoming calls, schedule appointments and liaise with internal and external stakeholders.
• Adhere to GDPR and NHS confidentiality standards in handling patient information.

Required profile

• Minimum education: O‑Grade/Standard Grade Credit or National 5 in English and Maths.
• SVQ Level II in Administration or equivalent experience.
• Recognised IT qualification covering Microsoft Office.
• Excellent written and verbal communication skills.
• Ability to work flexibly and respond to last‑minute demands.

Required skills

• Proficiency in Microsoft Word, Excel, Outlook, Teams and PowerPoint.
• Advanced keyboard typing skills.
• Experience with electronic filing and document management systems.

What we offer

• Fixed‑term contract (9 months) with a 36‑hour work week (Mon‑Thu).
• Opportunity to work within a supportive NHS environment focused on mental health care.
• Professional development and exposure to multidisciplinary health services.