Clerk 1 / Receptionist – Front Office Support

About the role

The Government of Nova Scotia is looking for a professional, customer‑focused Clerk 1/Receptionist to manage daily front‑office operations in a busy client‑facing environment. You will be one of the first points of contact for visitors, staff and the public, ensuring a welcoming and efficient experience.

Key responsibilities

• Greet clients, visitors and staff courteously.
• Answer, direct and manage incoming phone calls on a multi‑line switchboard.
• Provide front‑desk reception and administrative support.
• Prepare, type and file correspondence and office documents.
• Maintain organized filing systems and records.
• Assist with application processing and related documentation.
• Order office supplies and manage inventory for equipment.
• Distribute and deliver inter‑office mail.
• Support general clerical and administrative tasks as required.

Required profile

• Grade XI education or equivalent combination of training and experience.
• Relevant clerical/reception experience.
• Strong customer service and interpersonal abilities.
• Excellent verbal and written communication skills.
• Ability to multitask and work efficiently in a fast‑paced environment.
• High attention to detail and strong organizational skills.
• Professional demeanor with the ability to maintain confidentiality.

Required skills

• Proficiency in Microsoft Office applications.

What we offer

• Opportunity to support public service operations and community engagement.
• Team‑oriented, collaborative workplace.