Client Account Executive

About the role

Juice Recruitment is delighted to support a well‑established, industry‑leading organisation in their search for a Client Account Executive to join their growing team. This is an exciting opportunity for a highly organised, customer‑focused professional with experience in print services and account management.

Key responsibilities

• Build and maintain strong relationships with existing and new clients.
• Act as the main point of contact for customer enquiries and account management activities.
• Work collaboratively with production teams to schedule and prioritise orders.
• Support contract growth by identifying opportunities alongside the Business Development team.
• Monitor client activity, spend and performance metrics.
• Produce regular KPI reports and manage client stock levels.
• Lead client review meetings and manage customer feedback effectively.
• Ensure all client requirements are delivered accurately, efficiently and within agreed timescales.
• Contribute ideas and suggestions to improve processes and enhance customer outcomes.

Required profile

• Previous experience in a client‑facing account management role.
• Knowledge of print services and the lithographic printing process.
• Excellent communication and relationship‑building skills.
• Strong organisational and time‑management abilities.
• A process‑driven approach with exceptional attention to detail.
• The ability to remain calm under pressure and meet deadlines.
• Strong IT skills, with proficiency in Microsoft Office applications.
• A collaborative approach and willingness to support colleagues across the business.

Required skills

• Microsoft Office
• Lithographic printing process

What we offer

• Hybrid working available after probation (3 months).
• 25 days annual leave plus Bank Holidays.
• Pension scheme.
• Life Assurance and Income Protection.
• Enhanced maternity and paternity benefits.
• Employee Assistance Programme.
• Cycle to Work scheme.
• On‑site gym and parking.
• Referral bonus scheme.