Client Director – Commercial Insurance

About the role

Our Commercial Insurance Broking client is seeking an experienced and driven Client Director to join a high‑performing, relationship‑focused team in Chelmsford. You will concentrate on building strong client relationships and growing your portfolio, supported by dedicated placement expertise, in‑house risk management and an experienced team.

Key responsibilities

• Build strong, trusted face‑to‑face relationships with clients, demonstrating an understanding of their business and needs.
• Manage the renewal process for clients and secure the best outcomes.
• Maintain and grow your book of business by identifying and acting on new opportunities.
• Support clients through any business issues they encounter, including claims.

Required profile

• Proven track record as a Commercial Insurance Account Executive or Account Director, with experience managing and developing significant client relationships.
• Strong understanding of general insurance products, services, and classes of insurance.
• Passion for delivering outstanding client service and building lasting relationships.
• Proactive, driven attitude with exceptional communication and interpersonal skills.

What we offer

• Minimum of 25 days holiday plus bank holidays, with the option to purchase extra days.
• Defined contribution pension scheme with employer contributions.
• Life insurance paying 4× basic annual salary (upgradable to 10×).
• Income protection covering up to 50% of annual income, with optional top‑up.
• Health cash plan or private medical insurance.
• Employee Share Purchase plan and Share Incentive plan.
• Critical illness cover.
• Discounted gym membership.
• Season ticket loan.
• Access to a discounted voucher portal.