Client Services Representative – Hybrid (Farnborough)

About the role

We are seeking a highly organised Client Services Representative to join our fast‑paced team in Farnborough. The role is hybrid, combining office‑based work with remote days, and focuses on delivering excellent administrative support to client‑facing teams.

Key responsibilities

• Maintain and update client records in line with data‑protection standards.
• Handle incoming client queries via email and telephone professionally.
• Prepare and process documentation, reports and correspondence.
• Support onboarding and ongoing management of client accounts.
• Liaise with internal departments to ensure smooth service delivery.
• Monitor deadlines and ensure timely completion of tasks.
• Assist with general office administration duties as required.

Required profile

• Previous experience in an administrative or client support role.
• Strong communication and interpersonal skills.
• Excellent attention to detail and accuracy.
• Good organisational and time‑management abilities.
• Professional, customer‑focused approach.

Required skills

• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Ability to work independently and as part of a team.

What we offer

• Competitive salary £27,000‑£30,000 per year.
• Hybrid working arrangement.
• Opportunities for training and development.
• Supportive and collaborative team environment.
• Holiday entitlement and company benefits package.