Client Support Administrator (Full‑time, Exeter)

About the role

We are seeking a Client Support Administrator to join a growing organisation in Exeter. This full‑time, office‑based position will provide essential administrative support to customer‑facing and operational teams, ensuring smooth day‑to‑day service delivery.

Key responsibilities

• Monitor and allocate incoming enquiries, emails and system notifications.
• Maintain accurate records and regularly update internal databases.
• Support booking administration, including confirmations, amendments and customer documentation.
• Assist operational teams with routine administrative tasks to keep service standards high.

Required profile

• Previous experience in administration, customer service, client support or a similar office‑based role.
• Excellent organisational abilities with strong attention to detail.
• Effective written and verbal communication skills.
• Ability to learn and use new software systems quickly.

Required skills

• Proficiency with Microsoft Office applications.

What we offer

• Competitive hourly rate of £12.71.
• Training and development opportunities.
• Supportive team environment with clear career progression potential.
• Chance to work for a people‑focused, growing organisation.