Commercial Account Handler – Insurance

About the role

This position offers a chance to join a fast‑growing commercial insurance team in London. You will support experienced Account Managers and Executives, ensuring smooth administration of commercial insurance portfolios while developing your knowledge of the full insurance lifecycle.

Key responsibilities

• Provide day‑to‑day support to Commercial Account Managers and Account Executives.
• Administer and service commercial insurance portfolios, preparing renewal packs, quotations and policy schedules.
• Process mid‑term adjustments, renewals and policy amendments accurately.
• Liaise with insurers to obtain quotations, documentation and underwriting information.
• Maintain client records accurately within the Acturis system.
• Build positive relationships with clients, insurers and internal stakeholders, responding promptly to enquiries.
• Assist with new‑business enquiries, prepare market presentations and follow up outstanding quotations.
• Identify cross‑sell opportunities and support prospect research and pipeline administration.

Required profile

• Previous experience as a Commercial Account Handler or Insurance Administrator.
• Proven ability to support account managers in a commercial insurance environment.
• Strong organisational and communication skills with a client‑focused attitude.
• Motivation to develop a long‑term career in insurance.

Required skills

• Acturis (insurance administration system)