Commercial Claims Handler

About the role

Our client, an insurance broker, is seeking a Commercial Claims Handler to join their friendly and growing team. This role offers the chance to develop claims handling expertise across a wide range of commercial insurance lines, supporting clients and managing claims from start to finish.

Key responsibilities

• Receive and action claim instructions promptly.
• Obtain claim agreements per contract conditions within appropriate timescales to ensure secure, efficient, auditable handling of client monies.
• Process claims in line with standard practices and procedures.
• Create and maintain electronic claim files.
• Advise, update and, where necessary, negotiate open market claims.
• Communicate with carriers, third parties and service providers.
• Ensure all financial aspects are handled in a timely manner.

Required profile

• Proven claims handling experience.
• Excellent communication and negotiation abilities.
• Strong work ethic and customer focus with a drive to achieve optimal settlements.
• Ability to present a professional and confident image.