Commercial Operations Manager – Sponsorship

About the role

The Commercial Operations Manager will support the Commercial Sales function in delivering bespoke, high‑impact experiences for prospective sponsorship partners. Working across Stamford Bridge, Cobham and international venues, you will ensure every touchpoint—from invitations to hospitality—reflects a premium brand experience.

Key responsibilities

• Design and deliver standout itineraries, match‑day experiences and personalised interactions for prospective partners.
• Lead all prospect‑facing touchpoints, including invitations, gifting and hosting, ensuring a differentiated approach.
• Maintain the VIP gifting catalogue, manage stock levels, presentation quality and cost control while developing supplier relationships.
• Oversee guest‑list management, hospitality invitations and ticketing, ensuring accurate attendee details.
• Audit global luxury trends and competitor hospitality to keep Chelsea FC at the forefront of bespoke sponsorship experiences.
• Prepare detailed attendee profiles for matchdays and partner visits to inform senior executive hosting.
• Coordinate travel and accommodation for client visits, sponsorship meetings and brand activations.
• Raise purchase orders, manage supplier invoicing and process expenses in line with club policy.

Required profile

• Proven experience in commercial operations or sponsorship hospitality within a high‑profile environment.
• Strong organisational skills with meticulous attention to detail.
• Ability to lead and develop a small team, fostering a culture of excellence.
• Strategic mindset with a focus on elevating bespoke partner experiences.

Required skills