Communications Manager

About the role

Checkout.com is looking for a Manager, Communications to join its Communications and Content team. This role is ideal for a communications operator who thrives in high‑growth scale‑up environments, building media relationships from scratch and moving fast across owned and earned channels.

Key responsibilities

• Treat owned content as a serious communications channel, writing and shaping material for clear audiences and business goals.
• Identify strong stories, find the right journalists or influencers, build relationships and secure coverage across trophy, business and tech press.
• Manage inbound press inquiries, coordinate interviews, meet response SLAs and maintain positive media relationships.
• Support analyst and influencer relations proactively, not just reactively.
• Juggle multi‑channel communications projects—from deadline‑driven press moments to campaign builds and reactive briefs—without losing quality.
• Leverage AI tools as productivity multipliers, knowing when they add pace and when human editing is essential.
• Identify award opportunities, craft compelling submissions and manage the awards calendar.
• Track performance metrics, analyse results and refine the communications strategy.

Required profile

• 8‑10 years of communications experience, preferably in high‑growth tech, fintech or startup environments; in‑house experience strongly preferred.
• Proven track record of placing stories, not just writing them.
• Strong writing across formats (press releases, pitches, briefing docs, social copy, short‑form content) at pace.
• Comfortable building relationships with journalists, analysts and influencers.
• Operationally sharp: runs a tight press office, manages multiple workstreams and never misses deadlines.
• Self‑starting, resilient and able to navigate ambiguity.
• Data‑aware: uses analytics to understand performance and adjust strategy.