Community Administration Assistant (Part‑time)

About the role

The NHS Greater Glasgow and Clyde is seeking a part‑time Admin Assistant to join the Community Administration Team within the West Dunbartonshire Health and Social Care Partnership. Working at the Vale Centre for Health & Care, you will provide front‑line reception and administrative support to patients, visitors and healthcare teams, helping community services run smoothly.

Key responsibilities

• Deliver professional reception service, greeting patients and visitors.
• Manage appointments, patient information and data entry using electronic and manual systems.
• Answer telephone and face‑to‑face enquiries courteously and confidentially.
• Maintain organised filing systems and support clinical and administrative record keeping.
• Process incoming and outgoing mail and routine office tasks.
• Provide cross‑cover for community locations as required.
• Ensure compliance with confidentiality, data protection and organisational policies.

Required profile

• Excellent communication and interpersonal skills with a strong customer‑service focus.
• Good written and verbal communication, high attention to detail.
• Ability to work effectively in a team and build positive relationships.
• Strong organisational skills, capable of prioritising workload and using initiative.
• Awareness of administrative processes and office procedures in a busy environment.
• Experience using computer systems and Microsoft Office applications.
• Knowledge of healthcare services or prior administrative experience is advantageous.

Required skills

• Microsoft Office

What we offer

• Permanent part‑time contract with pro‑rata salary.
• Opportunity to develop skills within one of the UK’s largest healthcare organisations.
• Supportive team environment and exposure to community health services.