Consumer Communications Manager

About the role

Join a purpose‑driven organisation that uses consumer communications to build brand trust and inspire participation in good‑cause initiatives across the UK. Based in London with a hybrid schedule, you will shape compelling stories that showcase the impact of funding for social projects.

Key responsibilities

• Develop and deliver integrated consumer PR campaigns that strengthen brand perception.
• Create press materials such as releases, media briefs, interview content and campaign assets.
• Support the production of high‑quality photography and video for media and digital channels.
• Build and maintain relationships with journalists, media outlets and influencers to secure coverage.
• Collaborate with marketing, social and communications teams for multi‑channel storytelling.
• Manage agency partners to ensure effective campaign delivery.
• Measure performance, provide insights and recommend improvements.
• Monitor consumer trends, media developments and emerging AI opportunities.
• Assist with budget management and strategy evolution.

Required profile

• Significant experience in PR, consumer communications, media or journalism.
• Proven track record of delivering high‑profile consumer campaigns.
• Established network of media contacts and influencer relationships.
• Excellent writing and storytelling abilities across multiple formats.
• Strong understanding of consumer behaviour, cultural trends and the modern media landscape.
• Creative thinker who can turn insights into engaging campaigns.
• Experience managing PR agencies and external partners.
• Organised, proactive and collaborative with a solutions‑focused attitude.

Required skills

What we offer

• Opportunity to work on campaigns with genuine social impact.
• Hybrid working with a collaborative London office environment.
• Competitive salary up to £70,000 plus bonus and excellent benefits.