Credit Control & Business Support Administrator

About the role

This is a hybrid finance and office support position where you will manage the credit control function while providing day‑to‑day administrative assistance. You will work closely with Finance, Sales and Customer Service to keep cash flow healthy and the office running smoothly.

Key responsibilities

• Build and maintain strong relationships with customers to encourage prompt payment.
• Proactively manage outstanding debt and deliver an excellent customer experience.
• Investigate and resolve invoice and payment queries efficiently.
• Collaborate with Finance, Sales and Customer Service to resolve account issues.
• Produce aged debt reports, highlighting risks or trends for management.
• Maintain accurate customer and supplier records.
• Support the day‑to‑day running of the office, including handling calls, visitors and general administration.
• Provide ad‑hoc finance and business support as required.

Required profile

• Previous experience in Credit Control or Accounts Receivable.
• Confident communicator who enjoys building lasting customer relationships.
• Organised, proactive and able to manage multiple priorities.
• Strong attention to detail.
• Good Microsoft Office skills, particularly Excel.
• Ownership‑driven, initiative‑taking and comfortable working in a busy team.

Required skills

• Microsoft Excel
• Microsoft Office

What we offer

• Salary up to £30,000 depending on experience.
• Flexible working hours to support personal commitments.
• Relaxed office dress code.
• Friendly, supportive team culture with regular wellbeing and social events.
• Christmas office closure in addition to annual leave.
• Autonomy and the chance to make a real impact on the business.