Credit Controller (French/Dutch) – Hybrid, Glasgow

About the role

We are looking for a Credit Controller who is fluent in French or Dutch to join our Benelux team in Glasgow. You will manage a high‑volume ledger, drive cash‑collection performance and ensure a best‑in‑class experience for our clients.

Key responsibilities

• Manage a portfolio of client accounts and ensure timely invoice payment.
• Proactively chase overdue debts using phone and other channels.
• Resolve queries and disputes in close collaboration with internal teams.
• Meet cash‑collection, debt and DSO targets.
• Produce customer statements and keep accurate account records.
• Escalate problematic accounts and support legal recovery processes.
• Work closely with Billing, Placement Support and Sales Ledger teams.

Required profile

• Fluent in French or Dutch (preferred).
• Experience in collections and managing a high‑volume ledger.
• Confident communicator with strong negotiation abilities.
• Analytical mindset capable of making confident decisions.

Required skills

• Microsoft Excel
• Microsoft Office suite

What we offer

• Hybrid working for flexibility.
• Performance‑linked bonus.
• 28 days holiday plus public holidays and leave purchase scheme.
• Discounted dental insurance, health cashback, paid volunteering days and caregiver leave.
• Access to retail discounts and company share scheme.