Credit Controller

About the role

We are looking for an experienced and proactive Credit Controller to join our busy finance team in London. The role is responsible for managing the full credit control function and ensuring timely collection of outstanding debt across a varied ledger. You will work closely with clients and internal teams to resolve payment queries while maintaining strong control over balances.

Key responsibilities

• Manage a busy ledger, proactively chasing outstanding invoices by telephone, email, and letter in line with agreed credit terms.
• Build and maintain strong relationships with clients, resolving payment queries and disputes efficiently and professionally.
• Monitor debtor accounts and escalate overdue balances in line with company policy.
• Allocate cash receipts accurately and reconcile accounts on a regular basis.
• Prepare aged debtor reports and present updates to the finance team and senior management.
• Liaise with internal teams including sales, operations, and customer service to resolve billing queries and disputes.
• Assess the creditworthiness of new and existing customers, recommending credit limits where appropriate.
• Support the wider finance team with month‑end processes and reporting as required.

Required profile

• Proven experience in a Credit Control role with a track record of reducing debtor days and handling a high‑volume ledger.
• Strong communication skills, confident on the telephone and in writing, able to handle difficult conversations professionally.
• Highly organised with the ability to prioritise a busy workload and meet deadlines consistently.
• Team player who can also work independently and use own initiative.
• Based in London or able to commute regularly.

Required skills

• Microsoft Excel
• Accounting software

What we offer

• Salary of £40,000 – £50,000 depending on experience.
• Hybrid working with flexibility built in.
• Stable, permanent role within a well‑established business.
• Supportive finance team with real opportunities to develop your career.
• Competitive benefits package including pension and holiday allowance.