Credit Controller

About the role

We are looking for an experienced Credit Controller to join the finance team at the company's Leeds site. This role offers excellent opportunities to learn, develop and eventually progress, supported by a large Transactional Finance team. You will work closely with customers and colleagues across the wider business to resolve account queries, reduce aged debt, support cash collection and maintain strong financial controls.

Key responsibilities

• Manage the day‑to‑day credit control and sales ledger function across a portfolio of customer accounts.
• Take ownership of aged debt and proactively chase overdue balances.
• Contact customers by telephone and email regarding outstanding invoices and payments.
• Investigate and resolve customer account queries and disputes.
• Maintain accurate customer and sales ledger information and allocate payments accurately.
• Monitor aged debt and identify potential credit risks.
• Work closely with internal teams to resolve billing and payment queries.
• Contribute to improvements in credit control processes and cash collection performance.

Required profile

• Previous experience within a credit control or sales ledger environment.
• Experience managing an aged debt ledger and prioritising workload effectively.
• Confident communicating with customers by telephone.
• Strong attention to detail with good numerical and reconciliation skills.
• Confidence learning new systems and processes.
• A team player with a professional and commercially focused approach.

What we offer

• Competitive salary of £31,000 per year.
• 23 days' annual leave plus bank holidays.
• Employer pension contribution.
• Life insurance and healthcare benefits.
• Office‑based role with flexibility around start and finish times.
• Supportive and established finance team.