Customer Advisor

About the role

Join Boots as a Customer Advisor and become the friendly face of our stores. Whether you are starting your first job or looking for a fresh challenge in retail, you will help customers enjoy a seamless shopping experience.

Key responsibilities

• Assist customers at the tills, on the shop floor and in the back shop, providing product advice and recommendations.
• Promote in‑store offers and schemes, ensuring customers are well‑informed.
• Maintain a tidy, well‑stocked store environment, including shelf presentation and stock‑room organization.
• Collaborate with team members to deliver a clean, welcoming store atmosphere.

Required profile

• Enthusiastic about working in a fast‑paced, varied environment.
• Strong communication and listening skills.
• Team‑oriented with a collaborative mindset.
• Attention to detail and a commitment to excellent customer interactions.

Required skills

• None specified – full training is provided.

What we offer

• Hourly rate of £13.02–£15.10, increasing after six months.
• Award‑winning training accredited by the Institute of Customer Service.
• Boots Retirement Savings Plan, discretionary bonus, employee discounts and flexible benefits.
• Access to 24/7 counselling through TELUS Health.