Customer Delivery Driver – Harlow E Rd Superstore

About the role

As the face of Tesco on the road, you will bring customers’ groceries directly to their homes, providing friendly, reliable service. The role combines driving, customer interaction and physical handling of orders, offering variety throughout each shift.

Key responsibilities

• Keep the van, trays and work area clean, tidy and organised to ensure orders arrive in perfect condition.
• Load the van safely and complete all pre‑delivery checks to confirm the vehicle is roadworthy.
• Explain order changes, substitutions or short‑dated items to customers, offering refunds when necessary.
• Handle products with care, treating each order as if it were your own.
• Deliver within the customer’s selected time slot, providing a warm, courteous doorstep service.

Required profile

• Build strong relationships with colleagues to foster team spirit.
• Be warm and welcoming with customers and colleagues.
• Respond quickly to changing customer needs while on the road.
• Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months with no more than 3 penalty points.

Required skills

What we offer

• Hourly pay starting at £14.18, rising to £15.45 within the M25.
• Minimum 16 hours per week (roles from 12 hours also available).
• 20 days holiday plus a personal day, increasing to 22 days after 12 months, plus Bank Holidays.
• Flexible working from day one.
• 10% discount with Colleague Clubcard, rising to 15% on pay‑day weekends.
• Free wellbeing services, life cover worth five times your pay, and a pension with matching contributions up to 7.5%.
• Uniform provided and access to a range of additional benefits.