Customer Delivery Driver & Supermarket Assistant

About the role

As a Customer Delivery Driver you will bring Waitrose quality produce directly to customers' doors while also supporting the shop with daily tasks such as stock replenishment and housekeeping. The role blends on‑road service with in‑store assistance, contributing to a friendly and efficient shop environment.

Key responsibilities

• Check your delivery routes each morning and plan the day's schedule.
• Load and prepare the van, ensuring all orders are grouped for efficient delivery.
• Complete vehicle safety checks and maintain road compliance.
• Act as a brand ambassador, delivering excellent customer service on the road.
• Assist customers with their shopping and build rapport based on trust.
• Support the wider shop team with general shop‑keeping tasks when needed.

Required profile

• Must be 18 years or older.
• Full valid B‑Category UK manual driving licence with no more than 6 points.
• Strong customer service and time‑management skills.
• Ability to meet physical demands such as lifting crates and moving cages.
• Self‑motivated, adaptable and comfortable working independently.
• IT literate.

Required skills

• Full valid B‑Category UK manual driving licence (max 6 points).
• IT literacy.

What we offer

• Hourly rate of £14.31 plus a night premium of £3.75 per hour for shifts between 22:00‑06:00.
• Partner discounts – 25% off John Lewis and 20% off Waitrose after the 90‑day earning period.
• Leisure Learning – up to £200 towards approved tutored courses.
• Generous holiday provision, pension scheme and life assurance.
• Access to exclusive Partnership hotels and a range of clubs & societies.