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This job expired on 26/09/2026. It no longer accepts applications.
Customer Service Administration Specialist
Huntress · West Malling
Job description
About the role
We are looking for a Customer Service Administration Specialist to join our friendly, supportive team in West Malling. The role is full‑time, Monday‑Friday, with hybrid working – three days a week from home.
Key responsibilities
- Resolve routine customer enquiries and escalate complex issues as needed.
- Respond to email queries promptly and professionally.
- Maintain accurate customer records and documentation.
- Support daily administrative tasks and team workflows.
- Liaise with internal departments to ensure smooth operations.
Required profile
- Strong communication and customer‑service orientation.
- Excellent attention to detail and administrative ability.
- Proactive, able to multitask and prioritize workload.
Required skills
- Confidence using multiple computer systems in a process‑driven environment.
What we offer
- Hybrid working – three days remote per week.
- Competitive salary of £24,800 per year.
- Supportive team environment.
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Huntress
West Malling